Information We Collect
We collect only the information necessary to deliver our programs, communicate with our community, and improve your experience. Here is what we may collect and why:
Contact & Registration Forms
When you fill out a contact form, subscribe to our email list, or register for a program, we collect your name and email address. This allows us to respond to your questions, deliver program content, and send the communications you've requested. To request deletion of information submitted through a form, contact us at [email protected].
Program Enrollment & Purchases
When you enroll in a masterclass or make a purchase, we collect the information necessary to process your transaction and deliver your content. Payment processing is handled by third-party providers (see Section 5). We do not store full payment card details on our servers.
B2B Partner Inquiries
If you submit a partnership or corporate wellness inquiry, we collect your name, organization, role, and contact information to assess fit and follow up. This data is used solely for partnership development and is not shared externally without your consent.
Log & Device Data
When you visit our website, our servers may automatically log standard data provided by your browser, including your IP address, browser type and version, pages visited, time and date of visit, and time spent on each page. We may also collect device data such as device type, operating system, and general location. This information is used in aggregate to improve site performance and user experience — never to identify you individually.
Personal Information You Provide
We may ask for personal information such as your name, email address, phone number, or mailing address when you interact with specific features of our site or programs. You are never required to provide more than what is needed for the specific service you are accessing.
How We Use Your Information
We use a combination of identifying and non-identifying information to understand our community, improve our programs, and fulfill our mission. Specifically, we may use your information to:
- Deliver the programs, courses, or content you have enrolled in or requested;
- Send you email communications you have subscribed to via Kit.com;
- Respond to questions, inquiries, or support requests;
- Process donations or purchases;
- Assess B2B partnership fit and follow up on inquiries;
- Improve our website experience through aggregated, anonymized usage data;
- Comply with legal obligations.
Starr Wellness Collective does not sell, rent, or redistribute your personal information to third parties for commercial purposes. Period.
Legal Bases for Processing
We process your personal data transparently and lawfully. We only collect and process information about you where we have a valid legal basis to do so, depending on the services you use and how you use them:
- Consent: Where you give us explicit consent to collect and use your information for a specific purpose (for example, subscribing to our email newsletter).
- Performance of a Contract: Where processing is necessary to fulfill our commitment to you, such as delivering access to a digital course, masterclass, or program you have registered for.
- Legitimate Interests: Where it satisfies an organizational interest that does not outweigh your data protection rights, such as managing our operations, conducting internal research, or maintaining site security.
- Legal Compliance: Where we have a statutory obligation to retain or disclose information under applicable state or federal law.
Data Storage & Security
We take the protection of your personal information seriously and use commercially acceptable security protocols to keep it safe.
Security Standards
We implement industry-standard encryption, firewalls, and secure hosting environments to protect your personal details from unauthorized access, disclosure, modification, or destruction. While we do our utmost to secure your data, please remember that no transmission method over the internet is 100% secure.
Retention Policies
We store your personal details only for as long as necessary to fulfill the services you have requested, support our educational missions, or comply with legal, tax, and accounting requirements. When your data is no longer needed, we securely delete or anonymize it.
Third-Party Access
To deliver our website features and digital programs smoothly, we rely on trusted external service providers. These third parties are strictly bound by confidentiality terms and are not permitted to use your personal info for any other purpose:
- Email Management: We use Kit.com (formerly ConvertKit) to host our community newsletter and deliver automated program materials.
- Payment Processors: Online purchases, registrations, and donations are completed securely through third-party financial interfaces. Full credit card data never passes through or logs onto our servers.
- Analytics Infrastructure: Anonymized site activity logs may be reviewed via measurement tools to evaluate layout speed, performance metrics, and user behavior trends.
Protection of Minors
We are deeply committed to protecting the online privacy of children. Our digital content and web infrastructure are designed for general adult and professional audiences. We do not knowingly target or collect personal identifying data from anyone under the age of 13.
If you are a parent or legal guardian and discover that your child has provided us with personal information without your consent, please contact us at [email protected] so we can immediately purge that data from our database systems.
Cookie Policy
Our website uses "cookies" to gather basic information about your device and browser activity. A cookie is a tiny data file that a website stores on your computer or mobile device. They help us remember your preferences, track aggregate user navigation habits, and speed up page load times.
If you do not wish to accept cookies, you can adjust your web browser settings to refuse cookies from joinswc.org. Note that choosing to reject cookies might cause some parts of our website or registration portals to function incorrectly.
Your Rights & Choices
Regardless of your location, you hold complete control over how your information is handled. You can exercise the following options at any point:
- Access and Update: You may request a complete copy of the personal details we have stored about you, or ask us to update or fix any inaccurate information.
- Opt-Out of Marketing: Every newsletter or programmatic message we send through Kit.com includes an clear "Unsubscribe" link at the bottom. You can opt out instantly by clicking it.
- Data Erasure: You can request that we completely erase your personal information from our databases. To initiate a full records purge, email us at [email protected].
Changes to This Policy
We may periodically modify this Privacy Policy to reflect updates in our organizational workflows, software upgrades, or evolving data privacy laws. Any structural changes will be posted directly to this page.
When updates are published, the "Last Updated" timestamp at the top of the document will reflect the date of modification. Continued use of our website or platforms after an update signifies your acceptance of the revised privacy terms.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please drop us an email anytime:
Contact Us
If you have questions about this policy, drop us an email anytime.